Refund policy

Our Money Back Guarantee

If You are not completely satisfied with your purchase, we will give you a full refund. To start this process, you can contact us online at innercarrera.com/contact or via email at innercarrera@gmail.com. This must be initiated 20 days from the date of purchase. After this has been initiated, it will follow our standard Refund & Return Policy below.

Refund & Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help. For the next steps, please read below to understand how we can help you. If you need further assistance, feel free to reach out online at innercarrera.com/contact or via email at innercarrera@gmail.com.

Eligibility for Returns
To be eligible for a return, the request must be initiated within 20 days from the date of purchase. We accept returns for both used and unused products, including defective and non-defective items.

Return Process
Once your return request is approved, we will ask you to provide images of the product (damaged or undamaged) to help us process your return. After we’ve reviewed the images, we will send you a prepaid shipping label along with instructions on how to ship the product back to us. Please note that all returns must be shipped by mail, and we cannot accept in-store returns or returns via other delivery methods.

Non-Returnable Items
We do not accept returns for products that have been stolen. It is up to the customer to make sure the package will be delivered to a safe and secure area. If items get lost in transit, a request no later than 20 days after purchase date may be submitted so we can resolve the situation. This can be submitted online at innercarrera.com/contact or via email at innercarrera@gmail.com.

Restocking Fee
We do not charge any restocking fees for returns.